Introduction
Welcome to Chocoluv! We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, https://chocoluvghana.com/, or contact us via email at hello@chocoluvghana.com. By using our website, you agree to the terms of this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
Make a purchase
Create an account
Subscribe to our newsletter
Contact us with inquiries
The personal information we collect may include:
Name
Email address
Mailing address
Phone number
Payment information
Non-Personal Information
We also collect non-personal information automatically as you navigate through our site. This may include:
IP address
Browser type
Operating system
Pages viewed
Time spent on our site
How We Use Your Information
Personal Information
We use your personal information to:
Process and fulfill your orders
Communicate with you about your orders, inquiries, and other requests
Send you promotional materials and newsletters (you can opt-out at any time)
Improve our website and customer service
Non-Personal Information
We use non-personal information to:
Analyze site usage and improve our website
Personalize your shopping experience
Administer our website and diagnose technical problems
How We Protect Your Information
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
Secure Socket Layer (SSL) technology to encrypt sensitive information during transmission
Regular malware scanning
Restricted access to personal information within our organization
Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or serving our customers, so long as those parties agree to keep this information confidential.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Cookies
Our website uses cookies to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. If you disable cookies, some features of our site may not function properly.
Your Rights
You have the right to:
Access, update, or delete your personal information
Opt-out of receiving marketing communications from us
Request a copy of the personal data we hold about you
Request correction of any inaccuracies in your personal data
To exercise any of these rights, please contact us at hello@chocoluvghana.com.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the updated Privacy Policy will take effect upon posting. We encourage you to review this page periodically for the latest information on our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Email: hello@chocoluvghana.com
Address: Ranna Plaza, 1st Floor, Baatsona Spintex Road, Accra, Ghana, P.O.Box LG 113, Legon
Phone: + (233) 267 895 262 / 0200607607
Thank you for trusting Chocoluv with your personal information. We are committed to protecting your privacy and ensuring a safe and secure experience on our website.
